At Hamilton George, we understand that exceptional care goes beyond clinical expertise alone. While professional training in modules such as ‘Medication Management’ and ‘Moving and Handling’ forms the backbone of our trusted service, truly great care requires an extra dimension—a focus on enhancing lives, respecting individual preferences and delivering an elevated experience for clients and their families.
With this philosophy in mind, we are thrilled to announce an exclusive training partnership with Debrett’s, the preeminent authority on British tradition, etiquette, and manners. Hamilton George Care is the only care agency in the world to offer this specialised training programme tailored to lifestyle, social conventions and professional behaviour.
Debrett’s and Hamilton George: A world-first partnership
The reputation of Debrett’s is unparalleled when it comes to tradition and etiquette. With a history that dates back over 250 years, they have long been recognised as the leading voice on British social customs, making them the perfect partner for our mission to redefine standards in home care. Together, we’re introducing training that’s truly one of a kind—designed to elevate carers’ expertise to a level unparalleled in the industry.
With this tailored programme, every Hamilton George carer and in-house team member will undergo training that spans social conventions, hospitality and professional behaviour. The goal? To empower our carers not only to provide dignified and assured care but also to adapt seamlessly to varied settings, offering comfort and confidence to both clients and their families.
By enhancing our team’s awareness of complex social nuances, we’re ensuring that our care team continues to build on their exceptional standards of care support, integrating seamlessly into their client’s homes.
Why this training matters
Caregiving touches deeply personal aspects of an individual’s life, and a live-in carer will be living and working in the client’s private home. Our training programme goes beyond teaching skills; it’s about creating a comfortable environment of respect and understanding. Imagine a carer who not only manages healthcare needs with expertise but also understands the nuances of a formal dinner or can handle sensitive social situations with ease. It’s these finer touches that make a world of difference to the client and their loved ones.
At its heart, etiquette is about helping those around you feel more comfortable. By building confidence in our carers and empowering them with a deeper understanding of British social traditions, this training ensures they provide the highest possible standard of care while cultivating an atmosphere of ease and belonging.
Key modules in the Debrett’s training programme
The collaboration with Debrett’s provides a comprehensive curriculum delivered through targeted modules, each designed to meet the diverse needs of our clients. Modules include:
1. First impressions
Making a positive impact in every client interaction is vital. This module focuses on:
- Techniques to master warm and professional greetings
- Understanding how to strike the perfect balance between formality and approachability
2. Hospitality
Professional yet heartfelt hospitality can elevate a client’s experience. This module includes:
- Best practices for serving meals and ensuring dining etiquette is observed
- Delivering attentive care that feels personal while maintaining the highest level of professionalism
3. Personal presence & positive impact
Confidence and appropriate presentation are key to fostering trust and rapport with clients and their families. This module emphasises:
- Dress codes, grooming and maintaining personal appearance to reinforce a professional image
- Building rapport with clients by exuding confidence and care in communication
4. Social conventions in everyday life
Understanding social nuances can make all the difference in creating a seamless and dignified caregiving experience. This module helps carers:
- Navigate social interactions with cultural sensitivity and ease
- Manage written correspondence, oversee transport arrangements and handle overnight stays professionally and respectfully
Raising the bar for care standards
With the integration of Debrett’s training into our core programme, Hamilton George has set a new standard for home care. By equipping carers with deep insights into cultural nuances, lifestyle preferences and social conventions, we ensure that every aspect of care is considered.
Clients and their families can enjoy peace of mind, knowing that every Hamilton George carer has the skills to provide unparalleled care—whether offering daily support at home or adapting to more formal or unique circumstances effortlessly.
A benefit for our carers
We believe that empowering our carers with the right knowledge and tools benefits everyone involved. For clients and their families, this training means receiving care tailored to their unique needs, interests and values. For our carers, this collaboration offers personal and professional growth, building confidence that extends to their daily interactions and professional environments.
By choosing Hamilton George, clients can be confident that their care provider is committed to rethinking and redefining exceptional home care for their loved ones.
Why choose Hamilton George?
Hamilton George is proud to lead the way in combining clinical excellence with lifestyle expertise. From tailored clinical modules to innovative partnerships like the one with Debrett’s, we continually strive for unparalleled excellence in service.
When care is a matter of both skill and understanding, trust the team that delivers both with exceptional grace and professionalism.
If you or your family are considering care, call us today to learn more about our services and how we can meet your family’s unique needs.
